Come with one or two day old hair

Before coming in, do not use drugstore shampoo and/or products (i.e., Tresemme, Patene, Head & shoulders etc!)

If you have extremely curly hair, please detangle or smooth out your hair prior to your appointment

As there are chemicals used for processing hair colour, it is advisable that you leave all valuables such as earrings, brand name purses and high-end garment pieces at home or in your car.  Hair by Henny Studio is not responsible for any damages including stains and lost items during your visit with us.

We suggest arriving 15 minutes prior to your appointment to allow for proper check-in and preparation.  Late arrivals can result in reduced service time or reschedule or cancellation with a penalty charge

Feel free to bring something to eat as appointments tend to be 3 - 5 hours long.  We provide free water throughout your appointment.  We also have free Wi-Fi so feel free to bring your fully charged phone, ipad and/or your laptop!

All appointments start off with a complimentary consultation before your service.  We are very honest during our consultations on what is achievable in one session or in multiple sessions. Be realistic with your expectations!  If during the consultation, we find that your hair history (i.e., box dyes, perms, straightening, etc.), has compromised or damaged your hair, we reserve the right to refuse and cancel the appointment in order to keep the integrity of your hair. If you would like us to assess your hair before your appointment, please book a consultation service by sending an email request.

The service is not quick, but perfection never is!  Our work takes time so please don’t rush us or the process.  We suggest you clear your day and avoid making plans after your appointment.  We take our time to ensure things are done to the highest standard.